Terms of Use


January 2008 - World Trade Press

Our Commitment To Your Privacy:
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:
As part of the order process, the following information is collected from shoppers:

  • Name
  • Shipping/Billing Address
  • Email address
  • Phone number
  • Credit/Debit Card Information

How That Information Is Used:
We use this information to fill orders, to contact buyers if we have a question on their order, and to send email with special offers.

Our Commitment To The Security of Your Data:
We promise not to rent, sell, or loan any email addresses, mailing addresses, personal or financial information collected from any of our customers to any third parties. At World Trade Press, we only collect this personal information so we can communicate with our customers, and provide you with the highest level of service possible.

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Terms and Conditions:

Security
All online transactions at World Trade Press are handled with industry-standard 128-bit SSL encryption. When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. When your charge appears on your credit card statement, it will appear as a charge from World Trade Press.

Prices
Prices for any of our products are subject to change. Prices are effective at the time of posting and supersede the prices of previous postings.

 Shipping Charges
We offer shipping through both UPS and USPS. Orders outside the US and/or orders shipping by a method other than ground, will vary in price according to weight and location. Learning your shipping fee is not difficult. First, you can select the items you want to purchase by putting them in your cart. Then begin to place your order and enter your ship-to address. The next page will show all available shipping options. As you select each shipping option, the freight charges will instantly appear next to your selection. So you may toggle between different shipping options until you find the service level and price that fits you best. This will all happen before you ever enter any billing information, and you can cancel the order at this point if you are not happy with the shipping fee. Shipping into any foreign countries may include additional duties and/or taxes, as required by the import country. If such fees are required by your country, these fees are not included in the freight costs, and all such additional fees are completely the responsibility of the product recipient.

Shipping Methods & Delivery Times
All items are stocked in our warehouse. Product availability is shown when you put the item in your shopping cart. All in-stock orders will be shipped within 24 hours, Monday through Friday. Orders entered over the weekend, will ship out on Monday. If you choose, you may place an order for an "out-of-stock" item. Be aware that your credit card will be charged for this purchase. Orders may be shipped by UPS or by USPS. Please note: UPS does not consider Saturday or Sunday as standard shipping days for Ground, 3-Day, 2-Day, or Next-Day Air packages. When using a Next-Day Air shipping method please remember your Next-Day air package (just like any other delivery method) will not ship out until the following business day, if it is entered after 1pm PST.

Sales Tax
Tangible products (ie: books), are taxable to our customers located in California. Tangible items are not taxed if shipped outside of the state of California. Downloadable products are not taxed, regardless of your location.

Backorders
Backorders will occur occasionally. If your merchandise is not in stock, we will keep you informed on the status of your backordered item(s). Your credit card will be charged when you place an order. We will gladly refund your money by request.

Returning Merchandise
If you are not completely satisfied with your order, you may return any merchandise in a new and unused condition within 30 days of receipt, for a full credit, refund, or exchange, but first you MUST send an e-mail with your intent, before you return the merchandise. We will then e-mail you back with a Return Authorization Number that you must apply to the outside of the package before you return the shipment. Products not in a new and unused condition are not eligible for return. Product returned without prior return authorizations or without noted return authorization numbers are subject to a 15% re-stocking fee. Original freight charges, and your return freight costs, are not refundable unless required due to a product manufacturing defect.

Errors
We do our best to make sure that all of the information on our web site is completely true and accurate. However, the time may come where there is an error on our site. Any errors are subject to correction. We will do our best to be completely fair and honest regarding any site error, and appreciate your understanding.

Questions
If you have any questions regarding these terms and conditions, or any products on our site, please e-mail us.

 

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